05 Sep 2010 
Support Center » Knowledgebase » Dell Battery Recall Details DELL STATEMENT
 Dell Battery Recall Details DELL STATEMENT
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PLEASE NOTE THIS STATEMENT HAS BEEN ISSUED BY DELL INC NOT ITC

https://www.dellbatteryprogram.com/batterymodels.aspx

Dell Reigon Support https://www.dellbatteryprogram.com/batterymodels.aspx

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire. Potentially affected batteries were sold with the following models of Dell notebook computers or separately as secondary batteries: Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810 Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705 Precision: M20, M60, M70, M90 XPS: XPS, XPS Gen2, XPS M170, XPS M1710 In addition, these batteries may have also been provided in response to service calls. The batteries were shipped to customers between April 1, 2004 and July 18, 2006. The words "DELL" and "Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China" are printed on the back of the batteries. If your battery does not reflect one of these markings it is not part of this recall, and you may exit the site. There is a two (2) step process to identify if your battery is affected: 1. Check if your battery model MAY be affected. If your battery is not listed, you are not affected. 2. Check if your specific battery PPID (Dell Part Piece Identification) is affected. This step is necessary to identify if your battery is affected. Only some batteries within each model are affected. If the battery is subject to this recall you will be automatically connected to a replacement order form. Step 1: Is your battery model affected? The following battery models, only, may be subject to recall: 1K055 C5340 D6024 JD616 U5867 X5333 3K590 C5446 D6025 JD617 U5882 X5875 5P474 C6269 F2100 KD494 W5915 X5877 6P922 C6270 F5132 M3006 X5308 Y1333 C2603 D2961 GD785 RD857 X5329 Y4500 C5339 D5555 H3191 TD349 X5332 Y5466 These part numbers are printed on the back of the battery packs as illustrated below. Step 2: Is your specific battery affected by this issue? To determine whether your battery is affected by this issue, you should Click Here https://www.dellbatteryprogram.com/batterymodels.aspx The website will direct you to find and enter an identification number from the back of your battery pack so as to determine whether the battery is affected by this issue. If the battery is subject to this recall you will be automatically connected to a replacement order form. Dell will also provide a means for you to return the affected battery packs for proper disposal. You can also write to Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Suite 200, Austin, TX 78758. Please note that only the described battery packs are subject to this recall and not the notebook computers themselves. Batteries subject to recall should not be used while awaiting a replacement battery pack from Dell. You may continue to use your notebook computer using the AC adapter power cord originally provided with your notebook.



Article Details
Article ID: 33
Created On: 17 Aug 2006 08:21 AM

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